Privacy Policy

SK828 ("SK828", "we", "us", "our") operates the online gambling platform accessible at https://sk828.cam. We recognise that the personal data you provide to us is yours, and we take our obligations as a data controller seriously. This Privacy Policy sets out the legal basis on which we process personal data, the categories of data we collect, how we use it, who we may share it with, how long we keep it, and what rights you hold in relation to it.

This Policy applies to all users of the SK828 Platform, including visitors who browse without registering, registered account holders, and any person who contacts SK828 support. It should be read alongside our Terms & Conditions, which govern your use of the Platform.

For the purposes of this Privacy Policy, the following terms have the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including names, email addresses, device identifiers, IP addresses and financial details.
• "Processing" means any operation performed on personal data, including collection, storage, use, disclosure, erasure or destruction.
• "Data Controller" means the entity that determines the purposes and means of processing personal data. SK828 is the data controller for personal data collected through the Platform.
• "Data Processor" means a third party that processes personal data on behalf of SK828, subject to a data processing agreement.
• "Cookie" means a small text file placed on your device by a website to store information about your session, preferences or behaviour.
• "KYC" means Know Your Customer — the identity and address verification process required under anti-money laundering and responsible gambling obligations.
• "Platform" means the SK828 website, games, betting markets and all associated features at https://sk828.cam.
• "User" means any individual who accesses the Platform, whether registered or unregistered.

SK828 collects personal data only to the extent necessary to operate the Platform, comply with legal obligations, and deliver a secure gambling experience. The categories of personal data we may collect are set out in the table below.

SK828 does not intentionally collect sensitive personal data such as health information, racial or ethnic origin, political opinions, religious beliefs or biometric data beyond what may be required for mandatory KYC identity verification.

SK828 collects personal data through the following means:

• Direct Submission: Information you provide when registering an account, completing KYC verification, submitting a support request, or interacting with any part of the Platform that requires your input.
• Automated Technical Collection: Data generated automatically when you access the Platform, including IP addresses, device identifiers, cookies, page-load events and session data recorded by our analytics infrastructure.
• Transaction Processing: Financial data associated with deposits and withdrawals, including payment method references provided through the cashier. Payment instrument data (such as full card numbers) is handled by certified third-party payment processors and is not stored by SK828 directly.
• Third-Party Sources: Identity verification data from KYC service providers, fraud screening data from anti-fraud technology partners, and where applicable, data from responsible gambling databases for the purpose of self-exclusion enforcement.
• Support Interactions: Records of live chat conversations, email correspondence and any information you voluntarily provide when contacting support at [email protected].

SK828 processes personal data for the following specific purposes:

5.1 Account Management

To create, maintain and administer your SK828 account, including verifying your identity and age through the KYC process, managing your balance, processing transactions and communicating account-related information to you.

5.2 Service Delivery

To provide access to sports betting markets — including Pakistan cricket, PSL T20 and ICC tournament events — live casino games, slot products and all other Platform features. Usage data is processed to ensure service functionality and to detect and resolve technical issues.

5.3 Financial Processing & AML Compliance

To process deposits and withdrawals, verify the source of funds where required, satisfy anti-money laundering (AML) obligations, and monitor transactions for fraud or suspicious activity. Payment methods referenced in the SK828 cashier — including mobile wallet services and bank transfers via institutions familiar to Pakistani users such as HBL, UBL, Meezan Bank and Bank Alfalah — are processed by our payment partners. These references are contextual only; SK828 does not claim that any payment provider endorses gambling transactions.

5.4 Responsible Gambling

To monitor gambling behaviour in relation to the responsible gambling tools you have configured (deposit limits, loss limits, session timers, self-exclusion), and to identify patterns that may indicate problem gambling. Data processed for this purpose helps protect your wellbeing as a player.

5.5 Security & Fraud Prevention

To detect and prevent fraudulent activity, unauthorised account access, bonus abuse, money laundering and other prohibited conduct as defined in the Terms & Conditions. Technical data including IP addresses, device fingerprints and login records are processed for this purpose.

5.6 Customer Support

To manage and respond to your queries, complaints and disputes through our 24/7 support service. Support communications are retained to maintain continuity of service and for quality assurance purposes.

5.7 Legal & Regulatory Compliance

To comply with applicable licensing conditions, court orders, regulatory requests, law enforcement demands and any other legal obligations to which SK828 is subject in the jurisdiction(s) where it holds operating licences.

SK828 processes personal data on one or more of the following legal bases:

• Contractual Necessity: Processing required to perform the contract between SK828 and the User — including account registration, transaction processing and service delivery.
• Legal Obligation: Processing required to comply with applicable laws, including AML obligations, KYC requirements, licensing conditions and responses to lawful authority requests.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gambling monitoring and service improvement, where those interests are not overridden by your rights and freedoms.
• Consent: Where you have provided specific, informed consent — for example, to receive marketing communications. You may withdraw consent at any time by contacting support.

SK828 does not sell, rent or trade your personal data to third parties for their own commercial purposes. Personal data may be shared in the following limited circumstances:

• Technology & Service Partners: Third-party providers who process data on our behalf under binding data processing agreements, including KYC verification providers, payment processors, game technology providers, fraud screening services, customer support systems and cloud infrastructure.
• Licensing Authorities: Regulators or licensing bodies to whom SK828 is required to disclose information as a condition of its operating licence.
• Law Enforcement & Legal Proceedings: Where disclosure is required by a court order, warrant, regulatory demand or applicable law. SK828 will, where legally permitted, notify you of such a request.
• Responsible Gambling Databases: Where required by licensing conditions, self-exclusion data may be shared with recognised exclusion registers to enforce exclusion across multiple operators.
• Business Transfers: In the event of a merger, acquisition or sale of SK828's business or assets, personal data may be transferred to a successor entity subject to equivalent data protection obligations.

SK828 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, and to comply with applicable legal and regulatory retention requirements. The following indicative retention periods apply:

• Account and KYC Data: Retained for the duration of the account relationship and for a minimum period of five (5) years following account closure, in accordance with standard AML regulatory requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of each transaction.
• Responsible Gambling Records: Self-exclusion, limit-setting and responsible gambling monitoring records are retained for the duration required by applicable licensing conditions.
• Support Communications: Customer support records are generally retained for two (2) years from last interaction, unless retained longer for ongoing dispute or legal purposes.
• Technical & Log Data: Server logs and session records are typically retained for twelve (12) months for security and fraud-monitoring purposes.

Upon expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised. Where deletion is not technically immediately possible (for example, data stored in backup systems), data is quarantined from further active processing until routine deletion cycles are complete.

SK828 uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies used are described below.

You may manage cookie preferences through your browser settings. Disabling cookies other than strictly necessary ones may affect certain Platform features. SK828 does not use cookies to deliver third-party advertising or to track your activity across unrelated websites.

SK828 implements technical and organisational measures appropriate to the nature of the personal data processed and the risks involved. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform.
• Encryption at rest for sensitive personal and financial data stored in our systems.
• Role-based access controls ensuring that only authorised personnel with a documented business need can access specific categories of personal data.
• Regular security assessments and penetration testing of platform infrastructure.
• Two-factor authentication (2FA) available for all user accounts.
• Secure, access-controlled data centre infrastructure for all hosting and data storage.

Notwithstanding these measures, no system is entirely immune to security incidents. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, SK828 will notify affected users in accordance with applicable legal requirements without undue delay.

SK828 and its technology and processing partners may store or process personal data in countries outside your own jurisdiction, including countries that may not maintain an equivalent standard of data protection to that applicable in your home country.

Where personal data is transferred internationally, SK828 takes steps to ensure that adequate safeguards are in place, which may include: standard contractual clauses in data processing agreements; transfers to jurisdictions recognised as providing adequate data protection by the applicable licensing authority; or other approved transfer mechanisms.

By using the Platform and providing personal data, you acknowledge that your data may be transferred and processed in jurisdictions outside Pakistan. SK828 makes no representation regarding the applicability or enforceability of Pakistani data protection law to such transfers.

Subject to applicable law and licensing requirements, you may hold the following rights in relation to your personal data processed by SK828:

To exercise any of the above rights, please submit a request in writing to [email protected]. SK828 will acknowledge your request within a reasonable period and respond within the timeframe required by applicable law. Some requests may require identity verification before they can be processed. Please note that certain rights may be limited or overridden by applicable legal and regulatory retention obligations, particularly those related to AML compliance and licensing requirements.

The SK828 Platform is strictly intended for adults aged 18 or older — or the higher minimum age required by the operator's licensing jurisdiction. SK828 does not knowingly collect personal data from any individual below the applicable minimum age threshold.

If SK828 becomes aware that personal data has been submitted by an individual who does not meet the minimum age requirement, that data will be deleted and the associated account will be permanently closed without delay. All wagers, deposits and any associated balances or winnings will be forfeited in line with the Terms & Conditions.

Parents or guardians who believe that a minor has submitted personal data to SK828 should contact support immediately at [email protected]. SK828 will act on such notifications promptly.

The SK828 Platform may reference or integrate with third-party services in the course of delivering its products — including payment processors and game technology providers. SK828 is not responsible for the privacy practices of any third-party services and does not control how they collect or use personal data.

Payment method references in SK828 educational content — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are included as contextual information only. Interactions with those payment providers are governed by their own terms and privacy policies, over which SK828 has no control. Users are encouraged to review the privacy practices of any payment provider they use.

SK828 reserves the right to update this Privacy Policy at any time. Where changes are material — for example, a change to the categories of data collected, the purposes for which it is processed, or the rights available to users — SK828 will provide reasonable advance notice via the Platform or by email to the address registered on your account.

The updated Policy will be published on this page with a revised "Last Updated" date. Your continued use of the Platform following the effective date of any update constitutes your acknowledgment of the revised Policy. If you do not agree to changes to this Policy, you should cease using the Platform and may close your account by contacting support.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the SK828 support team. All contact details are provided as plain text — not as clickable links.

When submitting a data rights request, please include your full registered name, the email address associated with your SK828 account, and a clear description of the right you wish to exercise. Identity verification may be required before any request is actioned.